Leapware

GENERAL TERMS OF SERVICE - LEAPWARE B.V.

Last updated: February 2026

Leapware B.V. H.J.E. Wenckebachweg 123 1096 AM Amsterdam KVK: 99044358 ("Leapware")

Article 1. Definitions

1.1 In these Terms of Service, the following capitalized terms shall have the meanings set forth below:

  • Agreement: The binding contract between Leapware and the Client, consisting of the applicable Order Confirmation (including any digital checkout or HubSpot marketplace order) and these Terms of Service.

  • App: The HubSpot application(s) developed and provided by Leapware, including any related software, updates, and documentation.

  • Client: The legal entity or natural person acting in the exercise of a profession or business that enters into the Agreement with Leapware.

  • Data: All information, credit reports, business data, and extracts provided to the Client via the App, including data sourced from Third Party Providers.

  • Order Confirmation: The written or digital confirmation sent by Leapware to the Client (or generated via the HubSpot Marketplace checkout), specifying the Service, pricing, subscription duration, and payment terms.

  • Third Party Providers: External suppliers of Data or functionality integrated into the App, specifically including Creditsafe Nederland B.V. and the Chamber of Commerce (KVK)

1.2 Applicability By installing, accessing, or using the App, or by signing or digitally accepting an Order Confirmation, the Client agrees to be bound by these Terms of Service. These Terms apply to the exclusion of any general terms and conditions of the Client.

Article 2. License and Usage Restrictions

2.1 Right of Use (License) Subject to the Client's compliance with the Agreement and payment of applicable fees, Leapware grants the Client a limited, non-exclusive, non-transferable, and non-sublicensable right to access and use the App and the Data. This license is granted solely for the Client’s internal business purposes (such as credit control, data verification, and internal compliance) and for the duration of the Agreement.

2.2 Prohibited Acts The Client shall not, and shall not permit any third party to: a. Resell, sublicense, distribute, publish, or commercially exploit the App or the Data; b. Use the Data to build a competing product, service, or separate database; c. Reverse engineer, decompile, or disassemble the App; d. Use any automated system (such as scraping, crawling, or spiders) to extract Data from the App without express written permission.

2.3 Mandatory Restriction: Non-Mailing Indicator (NMI) The Client acknowledges that Data provided via the App may originate from the Trade Register of the Chamber of Commerce (KVK). a. Strict Prohibition: If the Data concerning a specific entity contains an activated Non-Mailing Indicator (NMI), the Client is strictly prohibited from using this Data for direct marketing activities (including postal advertising or door-to-door sales). b. Liability: Any violation of this restriction is at the Client's sole risk. The Client indemnifies Leapware against any claims, fines, or penalties resulting from a breach of the NMI restrictions.

2.4 No Misrepresentation The Client shall not use the Data in a manner that suggests the Client is acting on behalf of, or with the approval of, the Chamber of Commerce (KVK).

Article 3. Term and Termination

3.1 Duration The Agreement commences on the date of the Order Confirmation and continues for the Initial Term specified therein (e.g., 12 months). Unless terminated in writing with a notice period of at least one (1) month prior to the end of the current term, the Agreement shall automatically renew for successive periods equal to the Initial Term.

3.2 Immediate Termination Leapware may terminate the Agreement with immediate effect, without notice of default or judicial intervention, if: a. The Client fails to pay any amount due within 14 days of a written reminder; b. The Client breaches the usage restrictions in Article 2 (specifically regarding NMI or Resale); c. The Client is declared bankrupt or applies for a suspension of payments; d. The agreement between Leapware and its Third Party Providers (Creditsafe/KVK) is terminated or suspended for any reason.

3.3 Effect of Termination Upon termination, the Client’s right to use the App and Data ceases immediately. The Client must delete any Data stored in its systems, except where retention is required by law.

Article 4. Prices and Payment

4.1 Fees The fees for the Service are set forth in the Order Confirmation. All fees are in Euros and exclusive of VAT (BTW).

4.2 Payment Terms Unless otherwise specified in the Order Confirmation, all invoices are payable within 14 days of the invoice date.

  • Stripe/Credit Card: If the Client pays via automated method, the Client authorizes Leapware to charge the applicable fees at the start of each billing cycle.

  • Invoicing: If the Client pays by invoice, full payment must be received by the due date.

4.3 Late Payment If the Client fails to pay on time, the Client is in default by operation of law. Leapware is entitled to suspend access to the Service immediately and charge statutory commercial interest plus collection costs.

Article 5. Data Protection (GDPR)

5.1 Roles of the Parties To the extent that Leapware processes Personal Data on behalf of the Client (e.g., data within the Client's HubSpot environment) in the provision of the Service, the Parties agree that the Client is the Data Controller and Leapware is the Data Processor.

5.2 Data Processing Agreement (DPA) The processing of Personal Data by Leapware shall be governed by the Data Processing Agreement ("DPA"), available at https://leapware.app/dpa, which is hereby incorporated by reference into these Terms of Service. By accepting these Terms, the Client acknowledges and accepts the terms of the DPA.

5.3 Independent Controllers (Data Supply) The Client acknowledges that for specific data elements provided via the App (specifically data originating from Creditsafe Nederland B.V. or KVK), these Third Party Providers act as independent Data Controllers. The Client is responsible for establishing its own lawful basis for the use of such data in accordance with the GDPR.

Article 6. Intellectual Property

6.1 Ownership All Intellectual Property Rights in the App and the Data remain the exclusive property of Leapware or its Third Party Providers. The Client receives only the limited usage rights expressly granted in this Agreement

Article 7. Warranties and Disclaimers

7.1 "As Is" Basis The App and Data are provided on an "as is" and "as available" basis. Leapware and its Third Party Providers do not warrant that the Data is accurate, complete, or up-to-date.

7.2 No Advice The App provides information to assist the Client’s decision-making process. The Client acknowledges that Leapware and its Third Party Providers do not provide financial or legal advice. The Client remains solely responsible for any business decisions, credit approvals, or actions taken based on the Data.

Article 8. Limitation of Liability

8.1 Liability Cap To the maximum extent permitted by law, Leapware’s total liability for any claim arising out of or relating to this Agreement shall be limited to the total amount paid by the Client to Leapware for the Service during the twelve (12) months immediately preceding the event giving rise to the claim.

8.2 Exclusion of Indirect Damages Leapware shall not be liable for any indirect, incidental, or consequential damages, including but not limited to loss of profits, loss of business, loss of data, or reputational damage.

8.3 Third Party Availability Leapware is not liable for interruptions caused by the downtime of Third Party Providers (Creditsafe/KVK) or the HubSpot platform.

Article 9. Audit Rights

9.1 Right to Audit In accordance with the requirements of Leapware’s data suppliers, the Client agrees that Leapware (or its authorized Third Party Providers) may, upon reasonable notice, audit the Client’s use of the Data to ensure compliance with these Terms. The Client shall provide reasonable assistance and access to records necessary to verify compliance.

Article 10. Governing Law and Disputes

10.1 Governing Law This Agreement is governed by the laws of the Netherlands.

10.2 Jurisdiction Any disputes arising from or in connection with this Agreement shall be submitted to the exclusive jurisdiction of the competent court in Amsterdam.